Frequently Asked Questions
Barcode labels for entry at the front gate are supplied by Lisa Robinson. The cost of each label is $35.00.
To use your personal gate entry code, enter your four or five digit gate code and press entry button. So, if your gate code was 0000 then you would key in 0000 and press ENTER. Remember, do not distribute your gate code to others outside our community. See the other FAQs below for other ways to give guests and contractors entrance through the gate.
Your guests (or contractors or other service providers) can simply enter your last name on the directory screen and press search and press your name you will be contacted by phone to provide remote access. If your last name shows up multiple times then your fist initials will need to be used. When you get a call from the gate you should talk to the person at the keypad and verify it is someone you know. If so, press 9 on your phone to open the gate. If you have a login for Cellgate (which is different from the login to this website) and have downloaded the Cellgate app on your smart phone you will be able to see the person at the gate and let the person in by pressing the open button. If you do not have your login name contact the IT person at IT.HorseshoeAcres@gmail.com to get your login name.
The resident or guest gate access codes should never be broadly communicated for contractors or subcontractors. Special, limited-time gate access codes can be requested for the duration of your construction or renovation. Please complete the Gate Access Request Form found on the Forms page of the website.
The resident or guest gate access codes should never be broadly communicated. Special, limited-time gate access codes can be requested for the duration of your home sale process. Please complete the Gate Access Request Form found on the Forms page of the website.
The resident or guest gate access codes should never be broadly communicated for one-time events. Special, limited-time gate access codes can be requested. Please complete the Gate Access Request Form found on the Forms page of the website.
The resident or guest gate access codes should never be broadly communicated for one-time events. Horseshoe Acres Club organizes two community-wide yard sales per year and all residents are encouraged to plan their yard sales for one of these dates. In the event of an estate sale, special, limited-time gate access codes can be requested. Please complete the Gate Access Request Form found on the Forms page of the website.
The maximum speed on all roads in Horseshoe Acres is 25 mph. Please observe all stop signs and slow down for children, pedestrians and pets.
Solid Waste is collected on Tuesday and Friday of each week.
Recycling is collected each Friday. If you need Recycling Bins, call 1.866.NEWBINS (639-2467)
Yard Waste is collected each Tuesday. Please note that Palm Beach City Code requires all landscapers to remove any yard waste they produce. Landscaping companies are prohibited from leaving yard waste curbside for collection.
Bulk Waste is collected each Tuesday.
Yes. It has been the desire of Horseshoe Acres since its inception to maintain a native tree species appearance. The community does not wish to become an all tropical, non-native species, landscaped environment. Therefore, in order for a member to remove a tree with a caliper greater than 4″ they are required to obtain prior written approval from the ACC. If approval is granted, the ACC may require replacement or relocation of the tree. The Tree Removal form can be found in the Members Only section of the website. Invasive trees do not require permission to be removed. Click here for a list of invasive plants and trees in Florida.
No. Per Palm Beach Gardens City Codes, landscapers and contractors must remove all branches, cuttings and debris generated in the course of their work. Homeowners may place branches and other debris that the homeowner cut or generated at the curb for pick up.
Monday – Saturday, no earlier than 7:00 am
No construction on Sundays or holidays
The maintenance of the canals and banks within Horseshoe Acres is the responsibility of the Northern Palm Beach County Improvement District.
Palm Beach Gardens City Codes prohibit the parking of commercial vehicles in residential neighborhoods unless properly hidden from view. Please refer to the City Codes for more information.
Yes. Although the roads in Horseshoe Acres are private roads, Resolution 22, 1995 approved by the PBG City Council on March 2, 1995 allows the police department to patrol our roads and conduct uniform traffic control.
To add your name and telephone number to the front gate directory so visitors can call you to provide access to the community, please complete and submit the Remote Gate Control Application.
Yes there can be up to 4. Request to add or change numbers can be made to IT.HorseshoeAcres@gmail.com, or if you have a login name to Cellgate you can log into https://user.zapopen.com/auth/login and make the changes to your Callgroup yourself.